Customer Testimonials

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Google Feb 9, 2025

Peter Tupis helped me get financing for my new Kia! Very friendly salesman, not pushy. He just asked me if I wanted the car, I said yes and I got it that day. I would recommend him and Transitowne to my friends and family.

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Google Feb 8, 2025

We are long time Transitowne customers. My husband and I both bought vehicles through our salesman, Anthony Dye. He listened to our likes and concerns. He is very knowledgeable of the vehicles and answered all our questions. We could highly recommend meeting with Anthony for your vehicle needs.

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Google Feb 8, 2025

Chris and his team was great to work with. They worked with us to find a great vehicle within our price range. Follow up was appropriate and not over the top aggressive. They listened to our needs and helped us get exactly what our family needed. Thank you!

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Google Feb 7, 2025

I love my new car and the caring, knowledgeable staff were able to hook me up in a minimum of time. I appreciate the convenience in an unfortunate circumstance.

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Google Feb 7, 2025

Customer Service was great. Friendly and clean atmosphere. I trust having my vehicle serviced here.

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Google Feb 7, 2025

Corey was great and got me into a great vehicle at a great price.

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Google Feb 6, 2025

Good service very friendly

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Google Feb 6, 2025

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Google Feb 5, 2025

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Google Feb 4, 2025

I turned in my lease and leased another car. I test drove a couple cars and drove out of the dealership with a new car in around 3 hours. Thanks Matt!

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Google Feb 3, 2025

Paige did an amazing job!! I would highly recommend the dealership and our sales agent to anyone!

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Google Feb 2, 2025

It was a pleasure dealing with kia. Everyone was very friendly. Salesmen was very helpful.

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Google Feb 1, 2025

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Google Jan 31, 2025

Very quick

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Google Jan 30, 2025

I’m very happy with my purchase at Transite Town Kia . I worked with Paige an she really went out her way to help me find a car I liked. Even though it took me some time to find the right one. She even corresponded with through text when I was at work an wasn’t able to come in to help me find a car I liked an even get everything set on once I did so I could pick it up on my lunch break. The finance manager was very helpful as well getting me the best deal ...

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Google Jan 30, 2025

Knowledgeable kind service. Couldn’t be happier. Thank you Jeff and Mark.

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Google Jan 29, 2025

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Google Jan 29, 2025

Handled my issue with quick response and amazing customer service.

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Google Jan 28, 2025

I recently bought another Kia from Transitowne after my vehicle was totalled by a deer on New Year's day.. I shopped for several days, but came back to the dealership that I felt comfortable with. My salesman Zachary understood what I was going thru along with Mike the manager. They worked together to help me find my next vehicle. Thank you

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Google Jan 28, 2025

Purchase new Jeep Cherokee with sales rep Phil Arcuri. We have been purchasing with Phil’s help for many years. He is always most helpful, professional and personable. We trust him to help us make the best decisions on our purchases. He always ensures we get the best price possible and assist us in completing all the necessary documentation! If there is ever an issue ( which is rare) we know he will take immediate steps to resolve the issue. We highly recommend Phil to all our friends and associates when they are in the market for a new vehicle! Transitowne ...

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Google Jan 25, 2025

Friendly staff, comfortable environment, and quality work.

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Google Jan 24, 2025

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Google Jan 23, 2025

Very pleased with the service . Got me in quickly. Mellisa handled the billing ( warranty) Frank got me called when completed and got me checked out . Thank you

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Google Jan 23, 2025

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Google Jan 22, 2025

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Google Jan 22, 2025

Good service.

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Google Jan 22, 2025

Kyle and Zachary did an exceptional job to provide a world class buying experience and to earn my business on our new 2025 Seltos. We're a Kia vehicle family and I look forward to working with them again on our next Kia buy!

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Google Jan 22, 2025

I received exceptional customer service and assistance with the oil spill and leak on my vehicle. It was urgent, I didn't have an appointment and they put me right on the schedule. The service was prompt, professional and honest thanks Ms. T.Thurman(my car good samaritan) I will recommend and return for car care maintenance. Good done is always good return right back!! Again thank you!!

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Google Jan 21, 2025

Had a great experience with Corey purchasing a Cherokee!

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Google Jan 21, 2025

Great service,and always gets you in. I'm pleased with the service there.😊.

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Google Jan 21, 2025

Service was done in a timely and orderly fashion no complaints

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Google Jan 20, 2025

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Google Jan 17, 2025

We were glad there was a happy ending to the disaster of a car we had to replace. Thank you for helping us.

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Google Jan 16, 2025

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Google Jan 15, 2025

Best service department in Buffalo. They always provide a great experience.

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Google Jan 15, 2025

Another great buying experience at Transitowne Kia. Chris and Kyle were very professional and helpful

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Google Jan 13, 2025

Always helpful, knowledgeable and it's easy to get an appointment

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Google Jan 12, 2025

When my lease was up on my Kia I shopped around at a few places before landing at Transitowne. Paige and the staff at Transitowne made the whole process so seamless and fast. We never felt pressured to add anything extra or do anything we didn’t want to do. They worked with us on where we needed to be payment wise and made sure we felt taken care of! I can’t recommend Transitowne enough and can’t wait to continue doing business with them in the future.

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Google Jan 9, 2025

Bought several vehicles from them. Always nice and give me the best price. Service is always polite. Always correct any problems with my vehicles.

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Google Jan 9, 2025

Frank was great! Explained everything carefully and was nice. Service was faster than stated.

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Google Jan 9, 2025

My Jeep is 11 years old now. The folks at Transitowne Jeep have taken care of me since I first bought the vehicle. I see familiar faces when I bring my Jeep in for service. I have been treated fairly over the course of more than a decade, so I give them five stars in this review.

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Google Jan 8, 2025

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Google Jan 8, 2025

Friendly, professional and no high pressure sales tactics.

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Google Jan 7, 2025

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Google Jan 7, 2025

Very friendly staff. Staff is willing to listen to you and find the right vehicle for you for the right price. You leave there feeling very happy.

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Google Jan 7, 2025

Joe is a very friendly and knowledgeable asset to transitowne. The whole experience I had with purchasing my jeep was calm and stress-free. Joe helped me with any questions I had at the time of purchase. The follow up call the very next day was awesome.

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Google Jan 4, 2025

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Google Jan 1, 2025

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Google Jan 1, 2025

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Google Dec 31, 2024

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Google Dec 28, 2024

Tyler did an awesome job, thorough and made my experience very smooth. I will go back to him again when the time comes and highly recommend him.

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Google Dec 26, 2024

My husband and I can’t say enough about our experience and the people at Transittowne KIA! They made the process of buying a car so easy and simple, no run around, and we didn’t feel like a number like some other dealerships. We felt like they were invested in us and forming a lasting relationship for the future. We had a great experience and will definitely be back in the future for our next car! Thank you Anne and Kyle for all your help!

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Google Dec 26, 2024

Pleasant, No pressure, Great Price and expedited delivery. No waiting around in the dealership to pick up our new vehicle. For us, Just perfect.

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Google Dec 25, 2024

Great sales , was very helpful and knowledgeable, Lindsey Stebbins is a great sales representative so if looking fur a vehicle i highly recommend.

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Google Dec 24, 2024

Transitowne was amazing!!!! Great customer service 5 star⭐️. Finance manager Mike Guindon gets things done, quick and painless with a family atmosphere. The absolute best 10/10. My third truck purchased and a life long customer.

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Google Dec 24, 2024

Very amazing customer service. Super satisfied with the employees and everyone who helped in making the car buying process easy

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Google Dec 24, 2024

I was very happy with the service. Kept me updated.

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Google Dec 23, 2024

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Google Dec 22, 2024

Awesome service. Easy pick up, everything was done and delivered in a timely fashion. Definitely would recommend Transitowne Kia to family and friends.

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Google Dec 22, 2024

Transitowne Kia never disappoints when you purchase from them. I just purchased my 6th vehicle from them and couldn’t be happier.

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Google Dec 20, 2024

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Google Dec 19, 2024

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Google Dec 19, 2024

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Google Dec 18, 2024

Excellent dealership, I was well taken care of.

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Google Dec 18, 2024

This was my first time here and I had a wonderful experience! I was updated continuously through my service about when my car would be done, and it was such an easy process! The staff were all extremely nice and helpful!

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Google Dec 18, 2024

I highly recommend Transitowne Kia. Anne was my sales person and she is terrific! My test drive, purchasing decision and taking ownership of my new 2025 Niro could not have been easier. This car buying adventure was the easiest and least stressful I've had buying a car.

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Google Dec 17, 2024

They are pleasant to work with, always straight with you and easy to deal with. I will keep going there for a long time.

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Google Dec 17, 2024

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Google Dec 17, 2024

Always a pleasure. Your greeted, signed in. Given a very nice place to watch tv, read while your vehicle is worked on. Staff keeps you updated. They are upfront about work, prices. Very timely & prompt..love our Kia

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Google Dec 14, 2024

Highly recommend Transitowne Kia, this was the fastest and most informative car buying process I have ever been through. Kyle, Chris and Matt were all super friendly and easy to work with. 10 out 10 recommend for all your Kia needs!

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Google Dec 14, 2024

Great place to buy a vehicle. Excellent, attentive service in helping you find the right vehicle that is suited to your preferences and needs. The people are helpful and friendly through the entire process of the purchase. Highly appreciated and recommend.

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Google Dec 13, 2024

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Google Dec 12, 2024

Super friendly and welcoming environment. Quick service too!

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Google Dec 10, 2024

Fantastic service department. Everytime I go there I get great service at a great price.

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Google Dec 10, 2024

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Google Dec 10, 2024

Definitely happy with the service and customer care when i purchased my 2017 Ram 1500, which i have owned for a couple months now and is still going strong

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Google Dec 10, 2024

Making my appointment was quick and easy and my appt was under an hour!

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Google Dec 9, 2024

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Google Dec 7, 2024

Scheduling was easy, customer service was professional and nice and the work was completed in a timely manner!

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Google Dec 6, 2024

Sales could not have been kinder or more helpful. The sales person was so helpful and patient throughout the process. Finance was just as helpful and made the whole process easier with all of our questions answered.

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Google Dec 4, 2024

Excellent experience, the team was very responsive and prompt to my requests. Great deal and I was in and out without all of the hassle.

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Google Dec 2, 2024

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Google Dec 2, 2024

When you want the best experience and no hassle please come see this team!!

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Google Dec 2, 2024

We had a great experience purchasing our new vehicle with Paige! The dealership made the process of trading in our old car very easy. This was our 2nd car buying experience with Transitowne Kia and we will definitely be return customers!

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Google Dec 2, 2024

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Google Nov 28, 2024

Very good experience. Knowledgeable on the vehicle, polite, and no high pressure tactics. Very fair deal. The way car buying should be. Chris Kane was my sales associate and highly recommended seeing him if you are looking to buy a new or used vehicle

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Google Nov 28, 2024

Always great service! Friendly and accommodating. We won’t go anywhere else.

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Google Nov 26, 2024

Michael was pleasant, polite, and got the job done same day.

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Google Nov 26, 2024

They got me in fast and fixed my engine misfire. Great experience with the staff, they were quick to assist with my needs.

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Google Nov 25, 2024

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Google Nov 25, 2024

The Salesman Ray was amazing

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Google Nov 24, 2024

I want to thank Dan Mayr at Transitowne Jeep for providing an exceptional car-buying experience. His professionalism, knowledge, and genuine approach made the process smooth and enjoyable. Dan went above and beyond to ensure I found the perfect car, addressing all my questions and concerns with patience and care. It’s rare to find someone so dedicated to customer satisfaction, and I truly appreciate his effort. I highly recommend Dan to anyone looking for a hassle-free and trustworthy experience when buying a car!

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Google Nov 24, 2024

I had a wonderful experience buying my new Jeep Wrangler. Dan was great and made purchasing the vehicle such a breeze! I would highly recommend him and Transitowne!

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Google Nov 23, 2024

Excellent costumer service

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Google Nov 22, 2024

The staff and Chris Kane especially made me experience with getting my car so easy!

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Google Nov 22, 2024

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Google Nov 21, 2024

This review regards Kia Transitowne located on Transit Rd in West Seneca. We leased a Seltos from this dealership that now required an oil change. The service manger, Frank, provides first class customer service. From the minute I walked into the service area Frank greeted me with a smile. Frank immediately apologized for my waiting for minutes while the overhead door was opened. While completing the oil change, the maintenance tech and Frank noticed additional items that should be attended to. Frank converses with you as if you are an old friend. One of the items that was in need, ...

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Google Nov 21, 2024

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Google Nov 20, 2024

Smooth transition, car is great but the inside of the windshield window was not cleaned at all. On the way home when the sun was shining I noticed how dirty it was. I had to go home and clean the window myself! Detail team should be making sure things like this don’t happen.

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DealerRater Feb 19, 2024

They made the process easy and painless. All were courteous and bought a 2021 KIA Soul

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