I was treated like a Queen. I was scheduled for an inspection of my 2022 Kia Soul.They know I’m disabled and are always ready to help. The waiting room was comfy and I was told 45 min for the inspection. It was right on the dot and I had an online free coupon too! Thanks Transitown!

I was here for an inspection. I was greeted by very friendly staff. Theresa was super nice and got me logged in. Ethan S. inspected my car and I was in and out in reasonable time. I noticed in the waiting room a vending machine that had a note on it that you could enjoy a snack or beverage on them while you wait. I thought that was a nice touch. It seemed like everyone I came in contact with was enjoying their job for a Saturday morning. I recommend this place for service and will definitely be back.

chris is a great guy and very helpful . a joy to deal with .

Tom was great, part of my service had some issues and Tom was able to solve them, got me back in the next day and gave me some free services to show how sorry he was, people will always make mistakes but it's the people who got out their way to make sure things are right, made it worth jt

BUYER BEWARE!!! Seniors, Veterans and anyone beware!!! We purchased a Jeep Trailhawk XE in August 2024. This vehicle was in the shop multiple times for electrical issues, back up camera issues and we had poor service each time. We took the vehicle to a different dealership and there were too many issues for them to fix and we were told the purchasing dealer has to repair these issues. We even contacted the national Jeep Customer Care multiple times and they were of no help. We went back to Transitowne to get the repairs done and we were told we were not ... Read More

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DealerRater - May 12, 2025

BUYER BEWARE!!! Seniors, Veterans and anyone beware!!! We purchased a Jeep Trailhawk XE in August 2024. This vehicle was in the shop multiple times for electrical issues, back up camera issues and we had poor service each time. We took the vehicle to a different dealership and there were too many issues for them to fix and we were told the purchasing dealer has to repair these issues. We even contacted the national Jeep Customer Care multiple times and they were of no help. We went back to Transitowne to get the repairs done and we were told we were not welcome there and they wouldn’t fix the vehicle even though it was under warranty! We had no choice but to sell the unsafe vehicle and took a huge hit. The sales manager Travis Alessi was no help! We also discovered that there was a confidential report about this vehicle and that it had been in the shop 19 hours for electrical issues and Transitowne sold us the vehicle knowing it had problems! Then to top it off, not to honor the warranty was icing on the cake! Not a way to take care of supposed “valued customers”. They would not service the vehicle because we could claim Lemon Law. We also discovered that our sales document had numbers changed on it after we signed which our copy did not show. Isn’t that illegal???? Very disgusted with this dealership and their lack of professionalism….they took us big time!!!😡😡 Don’t let this happen to you!!!

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Had my beautiful vehicle evaluated and a recall completed by Transitowne KIA and the experience exceeded my expectations. The staff was very friendly and checked in with us as we waited for the work to be completed. Our service advisor Mark was knowledgeable and very friendly. My hope is to be able to use them for future vehicle maintenance.

I had my car inspected there, and it was a great experience. On time and didn't wait very long.

Transitown Dodge Jeep Chrysler is great. Excellent service and friendly staff. They get me in and out quickly

Everyone was extremely polite and professional from my service guy Mark to the guy, Benny who took care of my headliner. Communication was clear with what my truck needed and pricing. Excellent service all around

Always a pleasant experience

Transitowne Kia never disappoints us. Everyone from sales, finance and services, is exceptional. We have been working with them for 10+ years and love the relationship that we have with each one of them. Best dealership in town!

The management and sales teams were outstanding. I had been to two other dealers who #1 didn't have a car I desired #2 they had a solo interest on their outcome not mine. You will find Transitowne Kia to be a car buyers dream come true. The final stop at the financial office was also a great experience and I wasn't the easiest customer. But a very happy one. You will be too!